Ethics Vignette V: Technologist and Patient Communications-Technologist and Patient Communication

Technologist and Patient Communication

Pdf Summary

The document discusses a clinical vignette focusing on technologist and patient communication in an electrodiagnostic laboratory setting. The patient demands test results directly from the technologist, who politely declines and refers to the ordering physician. The patient becomes confrontational, prompting the technologist to consider ethical obligations. The importance of communication between healthcare providers and patients, including those with language barriers or cognitive impairments, is highlighted. The document underscores the significance of professionalism, empathy, and effective communication in the patient-technologist relationship. It poses pre-test questions and emphasizes the need for technologists to gauge and address patient pain levels and anxiety during procedures. Suggestions are provided for communicating with children, elderly patients, and those with disabilities. The role of trust in patient interactions is emphasized, urging technologists to build rapport and transparency with patients. The document also stresses the importance of providing accurate and reliable medical tests while maintaining patient comfort and understanding. The guidelines recommend tailoring communication strategies to suit individual patient needs, such as using translators for non-English speaking patients or employing visual aids for those who are deaf or hard of hearing. Ultimately, the document underscores the ethical considerations and the importance of clear and compassionate communication in the field of neuromuscular and electrodiagnostic medicine.

Keywords

technologist-patient communication

electrodiagnostic laboratory

healthcare providers

professionalism

empathy

effective communication

patient-technologist relationship

trust in patient interactions

ethical considerations

neuromuscular and electrodiagnostic medicine